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MicroSoft Dynamics CRM Training

Now a day maintains customer relations and their data is so difficult. Most of the companies use CRM application to manage the relationship with the customer and their data throughout the customer life cycle. The main motive of the MS Dynamics CRM is improving business relationship with customer and makes raise in sales growth of the company
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123 Ratings
156 Learners
30 Hours
15 Hours
365 Days
24 / 7 Support
Online Classroom
Attend our Instructor Led Online Virtual Classroom
USD 520 USD 470Enroll now
One to One Training
Get 1-to-1 Live Instructor Led Online Training in flexible timings
USD 610 USD 580Enroll now

About Course

This course document gives you an idea of what is MS Dynamics CRM, Why we go for MS CRM. This Application is used by most of the customers in the world and now the marketing value is high and much cheaper than when comparing to other CRM Application. Once you start the course you will be provided with MS Dynamics CRM online version 30 days for free use.

At end of this training, you will be able to,

  • Interact with the customer to get requirements.
  • Converting the user problem and requirements into solution.
  • Configuring the MS CRM based on the customer specification.
  • Integrating other application with MS Dynamics CRM.

Oracle Performance Tuning Training will be suitable for,

  • Anybody can learn MS Dynamics CRM

Prerequisite:Knowledge of OOPS concept for Technical Side of the CRM

There is huge opportunities is MS Dynamics CRM.

This training will happen for 30 hours. If you opt for weekend classes both Saturday and Sunday you will be having approximately 2 hours 30 mins in scheduled time of the batch you chose. If you opt of weekdays classes all Monday to Friday you need to spend at least 90mins.

MicroSoft Dynamics CRM Syllabus

  • Introduction about MS Dynamics CRM
  • MS CRM History
  • Why MS Dynamics CRM
  • Features of MS Dynamics CRM
  • MS CRM Version Difference
  • What is Solution
  • What is Entity and how to create entity
  • Datatypes in MS CRM
  • How to design Business Rule
  • What is calculated field
  • What is Roll Upfield
  • Types of Web Resources
  • Relationship and Behaviour
  • Salesforce Automation Process
  • What is Security Role
  • How to create Security Role
  • What is Organization
  • What is Business Unit
  • Adding Users in MS CRM and Assigning Role to them
  • Service Module Process
  • Data Import and Export
  • How to use Duplicate Detection
  • What is Auditing
  • What are Process and its types
  • How to Ribbon Workbench
  • What is Site Map and how to design
  • How to create Reports
  • How to use JavaScript
  • What is plugin
  • How to write plugin and register with MS CRM
  • What is Email router and Configuration
  • How to integrate MS CRM with Outlook
  • How to integrate MS CRM with SharePoint
  • How to integrate MS CRM with C# Asp.Net
  • Tools using for MS Dynamics CRM
  • SLA and Contracts
  • Articles

Upcoming Batches

Start Date End Date Time (EST) ( UTC -5) Day
25 Oct 2019 22 Nov 2019 (09:30 PM - 11:00 PM) Fri,Sat
26 Oct 2019 23 Nov 2019 (09:30 AM - 11:00 AM) Sat,Sun
28 Oct 2019 25 Nov 2019 (09:30 PM - 10:00 PM) Mon-Fri
29 Oct 2019 26 Nov 2019 (11:00 AM - 11:30 AM) Tue-Sat
29 Oct 2019 26 Nov 2019 (09:30 AM - 10:00 AM) Tue-Sat

MicroSoft Dynamics CRM Certification

At end of our course, you will be assigned to work a real-time project. Once you completed assigned project with expected results we (Experts Team from Besant) will verify and issue MS Dynamics CRM. If you are not able to deliver expected results in the project we will support you by clarifying doubts and help you to re-attempt the project.

MicroSoft Dynamics CRM Training Reviews


Detailed installation of required software will be displayed in your LMS. Our support team will help you to setup software if you need assistance. Hardware requirements need to be fulfilled by participants.

No worries. It might happen. We will reschedule the classes as per your convenience within the stipulated course duration with all such possibilities. And if required you can even attend that topic if any other live batches.

Top-notch professionals in that field who understands how to convey things in technical as well as subject matter experts.

We offer this course in “Live Instructor-Led Online Training” mode. Through this way you won’t mess anything in your real-life schedule. You will be shared with live meeting access while your session starts.

We will use Linux for the training so you can use virtual box for another OS or instead of Windows you can install Linux.

You can get a sample class recording to ensure you are in right place. We ensure you will be getting complete worth of your money by assigning a best instructor in that technology.

We are absolutely loved to talk in-person about group training (or) corporate training. So, please get in touch with our team through “Quick Enquiry”, “Live Chat” or “Request Call-back” channels.

Payments can be made using any of the following options and a receipt of the same will be issued to you automatically via email.

  1. Visa Debit Card / Credit Card
  2. American Express
  3. Master Card, Or
  4. PayPal

We are providing MS Dynamics CRM online training, One-to-One training with the help of experts. Our learners and trainers are frequently coming from different countries like USA, India, UK, Australia, New Zealand, Canada and UAE. To specify in cities London, Bangalore, California, New York, Pune, Mumbai, Chennai, New Delhi, San Francisco, New Jersey, Texas, Florida, Kolkata, Gurgaon, Berlin and Hyderabad among many.

You can reach us through +91-9791273737 / +91-9791237373. Or you can share your quires through Estimated turnaround time will be 24 hours for emails.

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GangBoard 5 Star Rating: Recommended 5 out of 5 based on 123 ratings.