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CRM is Customer Relationship Management. It is a strategic methodology that recognizes customers as the core of the business. CRM courses focus on customer services, challenges and constraints that an organization faces in the attempt of incorporating CRM, marketing strategy, sales strategy, and other interactive methods of CRM practices.

The courses are designed for technology professionals, entrepreneurs, customer services, pure – services, and also others interested in developing the CRM qualities in them. The learners are exposed to the best practices in multiple vertical markets. The course envisions the candidate on how technology can be leveraged to enhance CRM initiatives.

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