Salesforce Certification Online Training

Salesforce Online Training Syllabus

Salesforce Admin 201 and App Builder Course Content

Fundamentals of Salesforce

• CRM basics and cloud computing
• Salesforce.com overview and foundation
• Salesforce platform, Salesforce terminology, and introduction to force.com platform
• Multi-tenancy and cloud
• Salesforce metadata and APIs
• Salesforce architecture
• The functionality of a central CRM object in Salesforce schema
• Determining declarative custom restrictions and programmatic custom use cases in a given scenario
• Declarative vs. Programmatic customizations
• Identify common scenarios for using the AppExchange extension organization
• OOP programming and database connections in Python

Data Modeling and Management

• Identify appropriate data models in a given scenario
• Capabilities of different relationship types and the impact of each record access, reporting, and user interface.
• Identify considerations for changing the field type. Determine considerations and select the appropriate field type based on many requirements.
• Describe the features and considerations of the schema builder.
• Illustrate options and considerations for importing/exporting data.
• Describe the features and use cases of external objects under Salesforce.
• Trust, data model, field and relationship fields.
• Pattern generator, junction object, and business logic.
• Salesforce data management, data import wizard and data loader.
• Export data, Apex class variables, and methods.
• Class constructor, Apex, and access modifier.
• Apex development tools, development process, and governor boundaries.

Backing up and sharing data

• Describe the available features and ways to limit and extend objects, field access, and records
• Identify appropriate release solutions based on many business needs
• Salesforce application development tools
• Application development strategy using AppExchange
• Search and navigate Salesforce documents

Business logic & process automation

Describe the function and use case of:

• Record type
• Formula fields
• Of roll-up summary fields
• Validation rules
• Approval process
• Workflow, visual workflow and Lightning process builder

Working with Chatter

• Chatter features
• Chatter use cases

Analyze data using reports and dashboards

• Report type and dashboard
• Identify the features available when creating a report

Salesforce development

• Describe development considerations in a multi-tenant environment
• Describe how the Salesforce platform features map to MVC patterns, sharing, ‘this’ keyword, inheritance, and interfaces.
• System classes/methods, field API names, and standard objects.
• Relationships in Apex; basic SOQL syntax, functions, variable binding, keywords, relational queries, and SOQL-for-loops, SOQL Debugging with debug logs, and anonymous blocking.
• SOSL and SOSL
• Debugging tools
• Apex testing, testing classes, and unit testing
• System testing class methods
• Test classes, test data, unit testing using private variables and methods

Introduction to Apex Code

• Language constructs declaring variables & constants in Apex and assigning values using the various expressions
• Collection overview (lists, collections, and mappings), calling Apex, classes, interfaces, and objects
• Use and application of Apex control flow instructions
• Usage of basic SOSL, DML statements, and SOQL
• Apex design, dynamic and batch Apex
• Debug Apex, manage debug logs, and anonymous scripts
• Developer console, Force.com IDE, and workbench
• SaveResult classes, DML (Data Manipulation Language)
• DML & loop, DML options, Database, and transaction control
• SOQL and governor restrictions
• Apex triggers and execution order
• Trigger context variables; create and display triggers
• Recognize trigger events, helper class patterns, and batch triggers
• Handle recursion in triggers, using addError() and Apex trigger best practices to limit memory operations
• Exceptions, exception methods, and system-defined exceptions
• Handle user-defined or custom exception and intercept various exception types

Apex Triggers

• Governor limits, start/stop use, test Apex
• Bulkified code, test framework, create/load test data
• Use system.runAs to test configuration file security

Visualforce

• Describe how to write a Visualforce controller using JavaScript / HTML / CSS
• Use standard Visualforce controllers and custom Apex controllers/controller extensions
• Visualforce page, build method, development tool, tags, and their binding types & syntax
• Understand the MVC pattern
• Static resources in Visualforce
• What is a Visualforce controller – standard controller, list controller?
• Custom controllers;custom list controllers, methods, extensions, and execution order
• Salesforce Lightning overview
• Lightning component framework structure and its benefits

Salesforce Lightning

• Salesforce Lightning tools and technology collections
• Speed optimization of modern user interface speed optimization
• Salesforce Lightning experience and create reusable components to customize it
• Salesforce1 mobile application

Salesforce1 Lightning Process Builder

• Salesforce1 Introduction and its action layout
• Lightning process builder
• Use a visual layout to create a process and establish the entire process instead of using multiple workflow rules
• Collaborating for different users in the user interface

Sign-up of Salesforce account

• Two free accounts, one-lifetime free developer account, one 30-day trial production account, a registered lifetime developer account, and an account created at https://developer.force.com

Salesforce domain registration

• Create custom Salesforce domain
• Define the organization’s custom domain name on https:// .lightning.force.com and test the domain
• Event-driven Lightning framework & Aura framework
• Deploy the domain using the developer console to create a lightning component

Use HTML and CSS styles

• Style Lightning components using HTML and CSS
• See the components in the Lightning App
• Use the developer console to create a CSS file
• Link tothe lightning component and upload an external style sheet to a static resource

Attributes of Lightning component

• Understand Apex class’s attributes and member variables
• Typed fields for component instances
• Use expression syntax to reference from component tags
• Use attribute dynamic components
• Add attributes to a component or application using the aura:attribute> tag.

Lightning functions

• Client controller, functions, and Binding components
• Pass values ​and JavaScript-based operations
• Application attributes and reference components in the application

Component Composition

• Learn to create:
  • Simple components such as c:LC and c:LC2
  • Fine-grained components in larger components by assembling each component
  • Wrapper component with simple components.

Conditional Statements

• Conditional If-else statement, isTrue expression, aura:if, component instantiating in its body or in the Else attribute

Use of Value Providers

• Use value providers to access data, combine related values, component v (view) and c (control) value providers.

Out-of-the-box components

• Use out-of-the-box Salesforce1 components
• Lightning experience and its applications
• Different namespaces components, Force, Force Community, Aura, Force Chatter, etc.
• Style Lightning system, user interface, and namespace component

Generic UI & UI namespace

• Universal user interface, use of aura: components, UI components
• Handle common user interfaces and component extensions & designs

Dynamic update of UI components

• Dynamic update of UI components
• Trigger JavaScript controller actions for events in Lightning component
• Event declarations with aura:event tag

Handling events

• JavaScript and Java Swing for event-driven programming,
• Component and application events
• Write JavaScript controller actions handlers

Server-side controller

• Create a server-side controller in Apex, Aura annotation
• Annotation that allow server-side and client access to controlled methods
• Invoke server-side controller operations from the client controller

Server-side controller hands-on

• A real-world example of fetching data from an opportunity object via server-side controller deployment
• Create the client controller to call the server-side controller and pass the returned value to the component

Create a Lightning application

• Create a contact management app on the Lightning Framework
• Upload CSS files and upload them to static resources for reference in the app
• Create a contact-controller Apex class
• Retrieve data from contacts and return to the contact list
• Design user interfaces using HTML & CSS classes provided in the style sheet (bootstrap)

FAQ