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About Microsoft Dynamics CRM Course Training

Microsoft Dynamics CRM helps companies in interaction management, organize, automate and synchronize sales, marketing, customer service, etc. Now a day maintains customer relations and their data is so difficult. Most of the companies use CRM application to manage the relationship with the customer and their data throughout the customer life cycle. The main motive of the MS Dynamics CRM is improving business relationship with the customer and makes a raise in the sales growth of the company

GangBoard provides updated Microsoft Dynamics CRM Certification Training so you clear the Microsoft Dynamics CRM Certification Exam in the first attempt. Some aspects of Microsoft Dynamics CRM Training Course are rolled upfield, security role, business unit, data types, data import, web sources, etc.. with official study material from Microsoft and practical sessions.

What is this course about?

This course document gives you an idea of what is MS Dynamics CRM, Why we go for MS CRM. This Application is used by most of the customers in the world and now the marketing value is high and much cheaper than when compared to other CRM Applications. Once you start the course you will be provided with MS Dynamics CRM online version 30 days for free use.

What is the course objective?

At end of this training, you will be able to,

  • Interact with the customer to get requirements.
  • Converting the user problem and requirements into solution.
  • Configuring the MS CRM based on the customer specification.
  • Integrating other applications with MS Dynamics CRM.

Who should do this course?

Oracle Performance Tuning Training will be suitable for,

  • Anybody can learn MS Dynamics CRM

Prerequisite: Knowledge of OOPS concept for Technical Side of the CRM

Job Opportunities for MS Dynamics CRM?

There are huge opportunities is MS Dynamics CRM.

Course Duration Information

This training will happen for 30 hours. If you opt for weekend classes both Saturday and Sunday you will be having approximately 2 hours 30 mins in the scheduled time of the batch you chose. If you opt for weekdays classes all Monday to Friday you need to spend at least 90mins.

What you'll learn from this course?

  • Introduction about MS Dynamics CRM
  • Features of MS Dynamics CRM
  • Types of Web Resources
  • Data Import and Export
  • Tools using for MS Dynamics CRM
  • Articles

Upcoming Batches for Microsoft Dynamics CRM Training

Our Microsoft Dynamics CRM Online Course give students the opportunity to take classes on your flexible timings. Choose from a number of batches as per your convenience. If you got something urgent to do, reschedule your batch for a later time. The classes can be attended to at any place and any time as per your choice.

23-09-2023 Saturday (Saturday - Sunday)Weekend Regular 11:00 AM (IST) (Class 3Hrs) / Per Session 18-09-2023 Monday (Monday - Friday)Weekdays Regular 08:00 AM (IST)(Class 1Hr - 1:30Hrs) / Per Session 21-09-2023 Thursday (Monday - Friday)Weekdays Regular 08:00 AM (IST)(Class 1Hr - 1:30Hrs) / Per Session

Course Price at

Discount Price:₹ 25,000

You Save: ₹ 5,000 (16.7% OFF)

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Course Syllabus of Microsoft Dynamics CRM Online Training

  • Introduction about MS Dynamics CRM
  • MS CRM History
  • Why MS Dynamics CRM
  • Features of MS Dynamics CRM
  • MS CRM Version Difference
  • What is Solution
  • What is Entity and how to create entity
  • Datatypes in MS CRM
  • How to design Business Rule
  • What is calculated field
  • What is Roll Upfield
  • Types of Web Resources
  • Relationship and Behaviour
  • Salesforce Automation Process
  • What is Security Role
  • How to create Security Role
  • What is Organization
  • What is Business Unit
  • Adding Users in MS CRM and Assigning Role to them
  • Service Module Process
  • Data Import and Export
  • How to use Duplicate Detection
  • What is Auditing
  • What are Process and its types
  • How to Ribbon Workbench
  • What is Site Map and how to design
  • How to Create Reports
  • How to use JavaScript
  • What is plugin
  • How to write plugin and register with MS CRM
  • What is the Email router and Configuration
  • How to integrate MS CRM with Outlook
  • How to integrate MS CRM with SharePoint
  • How to integrate MS CRM with C# Asp.Net
  • Tools using for MS Dynamics CRM
  • SLA and Contracts
  • Articles

Are you Looking for Customized Syllabus

We are also providing customized syllabus to the students according to their needs and projects requirements for the cons

Request a Call

Program Features

IT Professionals as Trainers

Learning a technology with a professional who is well expertise in that solve 60% of your needs.

Fully Hands-on Training

We support any training should be more practical apart from theoretical classes. So, we always gives you hands-on training.

Affordable Fees

We are dead cheap in fees. We are having options to make the payment in instalments as well if needed.

10000+ old students to believe

We satisfied 10000+ students from the day we started GangBoard. Take a look of our old student’s video reviews and it says all.

Counselling by Experts

If you are in dilemma to choose a course, we are having experts in counselling team to help you with perfect projection of your career.

Own Course Materials

We have every course material to understand which is prepared by our trainers and we will share with you after session completes.


How I can practise?
Detailed installation of required software will be displayed in your LMS. Our support team will help you to setup software if you need assistance. Hardware requirements need to be fulfilled by participants.
No worries. It might happen. We will reschedule the classes as per your convenience within the stipulated course duration with all such possibilities. And if required you can even attend that topic if any other live batches.
Top-notch professionals in that field who understands how to convey things in technical as well as subject matter experts.
We offer this course in “Live Instructor-Led Online Training” mode. Through this way you won’t mess anything in your real-life schedule. You will be shared with live meeting access while your session starts.
You can get a sample class recording to ensure you are in right place. We ensure you will be getting complete worth of your money by assigning a best instructor in that technology.
We are absolutely loved to talk in-person about group training (or) corporate training. So, please get in touch with our team through “Quick Enquiry”, “Live Chat” or “Request Call-back” channels.
Payments can be made using any of the following options and a receipt of the same will be issued to you automatically via email. Debit Card / Credit Card, American Express, Master Card, or PayPal.
You can reach us through +91-9707240250. Or you can share your queries through enq@gangboard.com. Estimated turnaround time will be 24 hours for emails.

Microsoft Dynamics CRM Exams & Certification

GangBoard Certification is Accredited by all major Global Companies around the world. We provide after completion of the theoretical and practical sessions to fresher’s as well as corporate trainees.

Our certification at GangBoard is accredited worldwide. It increases the value of your resume and you can attain leading job posts with the help of this certification in leading MNC’s of the world. The certification is only provided after successful completion of our training and practical based projects.


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Course Completion Rate

At the end of our course, you will be assigned to work a real-time project. Once you completed the assigned project with expected results we (Experts Team from Besant) will verify and issue MS Dynamics CRM. If you are not able to deliver expected results in the project we will support you by clarifying doubts and help you to re-attempt the project.

Microsoft Dynamics CRM Training Reviews

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Activity from April 2018

4.8 GangBoard Star Rating

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1596 Reviews

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